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Common Post-Analytical Mistakes and Ways to Solve Them by Dr. Gaur

The post-analytic phase is the final phase of the laboratory testing process. This phase culminates in the production of a final value, report interpretation, report approval, conclusive diagnosis, followed by sample archival including disposal and other tasks.

Just a little oversight can lead to many mistakes, which in turn can be of grave consequences. However, when we have enough knowledge about what should be done to prevent these things from going wrong, it can help a lab grow in multiple ways.

In the post-analytical phase, correct & timely delivery of reports and critical alert communication is very important. Defining critical alerts is a crucial part of the SOPs of every lab. It’s very important to do the assessment of the significance of results in the context of established reference values and decisions for further tests.

It should be established for all life-threatening conditions requiring rapid clinical intervention e.g. haemoglobin concentration, platelet count, prothrombin time, and much more.

Good laboratory practice includes speedy notification to the responsible clinical staff of a result that shows an apparently unexpected serious abnormality. Most hospitals rely on manual transport of result sheets and this can significantly prolong report communication.

Computer-assisted reporting of results to linked monitors, handheld devices, printers, etc near to the patient is very helpful in transmitting the final report without unreasonable delay to the desired location.

Solutions that can help with Report Approval

When we approve a patient’s report, it is advisable not to approve one value in isolation. We should correlate with all other test values of the patient. Report approval in isolation can lead to incorrect clinical interpretation at times. This is where your laboratory software (LIMS) can be extremely useful wherein all abnormal values are highlighted and linked to give a better clinical direction.

For example, if you are authenticating Serum creatinine, albumin, and cholesterol. If you find, low albumin-high cholesterol-normal creatinine, and authenticate them in isolation, you will probably give multiple clinical diagnoses. But if all three are read and authenticated together, then you will be able to give a better diagnosis i.e. suggestive of Nephrotic syndrome.

Highlighted abnormal values get an immediate and better focus and interpretation.

Reflux testing is crucial and enables labs to value-added benefits like what more tests are advisable, from an existing sample. No fresh sample may be needed and can save crucial time too. A Lab Information System (LIS), which offers data on clinical correlation and reflux testing has now become a necessity.

How to use post-analytical data to improve performance, efficiency, and reduce errors-

  • Critical range alerts at the time of authentication
  • For effective correlation at diagnosis and reflux testing
  • Report delivery alerts – Timely delivery of reports to the correct person is an important post-analytical function. A delayed report or missed report communication, can lead to serious errors and cost a life. Thus report delivery should be communicated back to the labs through alerts. This enables labs to know if reports are successfully delivered and reached patients and clinicians.
  • Sample archival (storage of samples after testing)- Sample archival is done to perform additional testing or learning purposes. Some samples can be stored for 2 to 7 days while some like for molecular, genetics etc can be stored for years. Having data for molecular testing helps in R&D, development of new assays, etc. Thus keeping track of archived samples should be an important part of every lab. A good LIMS can take care of this very efficiently.
  • Sample disposal of hazardous material -Many labs are unaware of how to deal with biomedical waste. As a process, waste has to be barcoded and labs must make a record of it. For these matters, a LIMS must provide such data, or else labs will have to buy separate software to manage biomedical waste which is an important lab function.
  • How and when to discard a tissue sample is also an important lab function of any surgical pathology lab. Having it as a LIMS function can help the lab in a big way.

Apart from these, inventory assessment, quality reviews, artificial intelligence and machine learning, etc can be extremely helpful in identifying diseases, planning the next steps of diagnosis, & course of action, and new testing. We will be learning about this in our future blogs.

Frequently Asked Questions

What percentage of total lab errors occur in the post-analytical phase?
Published studies put post-analytical errors at roughly 18 to 47 percent of total laboratory errors, making it the second largest source after pre-analytical mistakes and well ahead of true analytical errors. That range is wide because reporting practices vary a lot between labs, but it consistently shows post-analytical failure isn’t a minor tail-end risk.
What causes electronic lab results to route to the wrong doctor?
Duplicate or similar physician names in the system, outdated referring-doctor mappings after a patient switches providers, and manual entry errors during order booking are the usual culprits. It’s a quiet but dangerous failure because the report looks completely correct, it just reaches the wrong person entirely.
What is the correct protocol for amending an already-released report?
An amended report should keep the original result visible alongside the correction, clearly timestamped, with a documented reason for the change and notification sent to everyone who received the original. Silently overwriting a released report without this trail is both a compliance risk and a serious patient safety issue.
How do unit-of-measure mismatches cause dangerous reporting errors?
A result reported in mg/dL when the reference range assumes mmol/L, or vice versa, can make a completely normal value look critically abnormal or hide a genuinely dangerous one. This matters even more for labs serving international clients or patients moving between countries with different standard units.
How can labs measure physician satisfaction with report quality?
Simple periodic surveys asking about report clarity, turnaround time, and ease of reaching the lab for queries work well, but tracking how often doctors call back for clarification on a report is an even better proxy since it reveals confusion the survey might miss.
How does automated result delivery cut down on communication errors?
Sending reports automatically through WhatsApp, SMS, or email the moment they’re validated removes the manual step of someone deciding when and how to notify a doctor or patient, which is exactly where delays and missed communications tend to happen. It also creates a delivery log showing exactly when a report reached its recipient.

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