Home collection service has become a crucial part of a diagnostic service, especially on the patient front. With the pandemic around, delivering quality service for aiding patients is necessitated. Tracking and monitoring can help labs provide better service delivery as well as help phlebotomists work efficiently. In a nutshell, it can enable convenient and faster service delivery to patients.
Advantages for Lab Management
By using a mobile app for tracking Phlebos helps with the following –
- Monitoring helps in the accountability of the sample collected as per requests per day.
- Helps improve the accuracy of the estimated amount and monthly incentive for Phlebos as per the sample count per day
- By updating the sample collection status (by Phlebo) we are able to track how many requests were missed or lost in transit
- With sample collection info updated during a trip enables labs to understand how many samples they were able to collect per day which can be monitored over MIS to improve their performance, train them if necessary, and assign them monthly targets.
How to Track Phlebotomists?
Managing external lab processes can be tough. To make it handy for labs and phlebos, process handling via mobile is a better way. Mobile apps can enable labs to track, monitor, and manage phlebos activity remotely.
How Does Monitoring Help?
Knowing their current location status helps to allocate them to the nearest home collection request location. The benefits of doing so are mentioned below.
For the Center –
- Helps determine real-time status
- Saves time by assigning them to the nearest location
- Helps determine TAT
- Improves quality check
- Keeps daily track entries and updates of Phlebos
- Helps estimate logistical expenses
Even lab centers can view new home specimen tracking requests and manage them remotely with ease using the app. You can read more about Managing Medical Lab Sample Collection From Home.
For Phlebotomists –
- Easy for them to navigate to go to the right location
- Check pending collections for the day
- Get quick access to complete patient information
CrelioHealth LIMS enables better home collection management using mobile apps for lab technicians and phlebotomists. This is helpful for labs that can provide them role-based login access to manage home collection requests with just a few clicks.
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