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How to Set TAT for your Tests? | Know Laboratory TAT Importance

What is Turnaround Time?

The time taken for the delivery of a service is termed lab Turnaround Time or laboratory TAT. In a medical lab, test turnaround time is the amount of time from patient registration to report delivery. Mainly, the importance of turnaround time in a medical laboratory is to help you define & measure the efficiency of your lab’s service delivery. Hence, it is considered a key performance indicator for medical labs.

TAT full form: Turnaround Time. Lab turnaround time is the elapsed time between the start event your lab has defined, usually registration or sample collection, and delivery of the verified report. It is measured separately for every test, never as one figure for the whole lab.

The higher the lab Turnaround Time, the poorer the quality of service delivery. Therefore, for diagnostic centers, calculating, improving, and managing the laboratory TAT is the key to providing timely patient delivery.

How to Calculate Turnaround Time in a Medical Laboratory for Your Tests?

The laboratory TAT (turnaround time) is measured from when the sample is collected to when the report is delivered. This parameter varies for each test since diagnostics and pathology cover a wide spectrum. For example, a molecular lab test turnaround time will be longer than a clinical pathology TAT. Therefore, to measure it for a wide range of tests, having a diagnostics lab solution becomes very important.

There are three principal parts of this metric, namely –

    • Pre-analytical TAT – The time between patient registration and sample collection to sample accessioning is the pre-analytical laboratory TAT
    • Analytical TAT – The time required to process a sample is the analytical laboratory TAT
    • Post-analytical TAT – The time needed for report generation, interpretation, approval, and delivery is termed post-analytical laboratory TAT in the laboratory business

You should record all three parameters for every test to create a master list. Then compare these recordings to the system-generated TAT in the lab. You can also get the average TAT value, and note and compare it every day to understand your lab’s performance. This everyday recording can be stated as the expected TAT in the lab.

Lab Turnaround Time Formula

Total TAT = report delivery time minus registration or collection time. Pre-analytical TAT = accessioning time minus collection time. Analytical TAT = result time minus accessioning time. Post-analytical TAT = report delivery time minus result time. The three phases always add up to the total.

Worked Example: TAT for Five CBC Samples

A single sample tells you very little. The pattern across samples is what you set targets on. Here are five CBC samples from one morning at a collection-center-fed lab.

Sample

Collected

Report delivered

TAT

S1

08:10

09:55

105 minutes

S2

08:40

10:20

100 minutes

S3

09:05

11:35

150 minutes

S4

09:30

10:50

80 minutes

S5

10:15

14:05

230 minutes

The same five numbers give three very different answers, depending on which statistic you pick:

  • Mean: 133 minutes, pulled upward by one slow sample (S5).
  • Median: 105 minutes, which is what a typical patient actually waited.
  • 90th percentile: 198 minutes, which is the figure you can safely promise.

S5 is the one to investigate. If it waited for a courier run or sat unverified, that is a process gap, not an analyzer problem.

Always paste the date along with the time. A sample collected at 23:40 and reported at 01:15 shows a negative TAT if the sheet holds only the clock time.

It is highly important that you understand the importance of turnaround time in a medical laboratory to deliver the best experience to your patients & clients.

How to Set Expected TAT for Each Test: 5 Steps

Expected TAT is a promise to clinicians and patients, so it should come from your own data, not from a competitor’s brochure. These five steps turn a raw timestamp export into a test-wise master list.

  1. Group your tests: sort the menu into routine, batched, STAT, and send-out categories.
  2. Pull four to eight weeks of data: export start and delivery timestamps for every test.
  3. Find the 90th percentile: use it as the starting expected TAT for each test.
  4. Adjust for run schedules: a test run once daily cannot promise same-hour reports.
  5. Publish and review quarterly: share the list with referrers and tighten it as you improve.

A master list built this way looks like the example below. The values are illustrative. Your own export decides the real numbers.

Test

How it is run

Observed median

Observed 90th percentile

Expected TAT set

CBC

Continuous

1 h 45 min

3 h 15 min

3 h 30 min

Lipid profile

Continuous

2 h 10 min

3 h 40 min

4 h

HbA1c

Two batches a day

4 h 30 min

8 h

9 h

Thyroid panel

One batch at 4 pm

7 h

10 h

Same day if collected by 1 pm

Urine culture and sensitivity

Incubation-led

52 h

70 h

72 h

What the literature suggests: A review of laboratory TAT by Hawkins in The Clinical Biochemist Reviews (2007) proposes a 90% completion time of under 60 minutes, from sample registration to result reporting, as an initial goal for common laboratory tests. Much of the evidence it draws on comes from hospital and emergency testing, so outpatient labs fed by distant collection centers usually set wider targets.

How to Calculate TAT in Excel

Most labs can export registration and delivery timestamps from their LIMS into a spreadsheet. Set up the sheet like this:

  1. Column B, start time: paste the full date and time of collection or registration.
  2. Column C, delivery time: paste the full date and time the report was delivered.
  3. Column D, TAT in minutes: enter =(C2-B2)*1440 and copy it down every row.
  4. Column E, expected TAT: enter the target in minutes for that test.
  5. Column F, status: enter =IF(D2>E2, “Breached”, “Within TAT”) and copy it down every row.
  6. Summary cells: use =MEDIAN(D2:D500) and =PERCENTILE.INC(D2:D500,0.9) to summarize each test separately.

Always paste the date along with the time. A sample collected at 23:40 and reported at 01:15 shows a negative TAT if the sheet holds only the clock time.

What happens when laboratory TAT is exceeded?

The lab test turnaround time may vary depending on the processes and machines (analyzers), as per sample type, total or partial lab automation, and many other reasons. Despite considering the above factors for calculation, if a lab exceeds its expected medical TAT, it indicates a problem. Hence, recording and measuring this parameter in your system is highly essential.

Know the importance of turnaround time in medical laboratories here.

An expected TAT helps with the following –

    • Decision Making – Knowing which medical TAT-exceeded tests, labs can monitor the dependent aspects and make better decisions on optimizing it.
    • Improves Process Cycle & Prioritization – TAT-exceeded reports must be prioritized to fix issues at the earliest.

TAT Breach Reason Codes to Log Every Time

A breach without a reason is a number nobody can act on. Ask staff to pick one code whenever a report crosses its expected TAT, and review the totals each week.

Reason code

What happened

Phase

Recollection

Sample hemolyzed, clotted, or insufficient

Pre-analytical

Transport delay

Courier run missed or sample held at the center

Pre-analytical

Batch wait

Sample waited for the next scheduled run

Analytical

Instrument down

Analyzer fault, calibration, or maintenance

Analytical

QC rerun

Failed control forced a repeat of the run

Analytical

Pending verification

Result ready but not approved

Post-analytical

Delivery failure

Report not sent or interface did not post

Post-analytical

 

Advantages and importance of turnaround time in medical laboratory

Clinical & Business Advantages Of Optimized Laboratory TAT

  • Clinical Advantage of Lab Test Turnaround Time Control

    • Quick turnaround time in medical laboratories helps labs to offer a clinical advantage, especially to hospitals, facilitating faster diagnosis for patients that require immediate care.
    • On-time report delivery makes it easier for clinicians to attend to patients without delays. Digital reporting with optimal medical TAT makes that possible.
    • Improved medical TAT fastens report delivery to patients seeking medical help.
  • Business Advantage Of Optimized Lab Turnaround Time

    • Improves and doubles your throughput, enhancing performance
    • Improves testing capacities, improving revenue cycles
    • Enhances the overall experience of doctors and patients

Frequently Asked Questions

What is a reasonable TAT benchmark for routine blood tests versus specialized tests?
Routine tests like CBC or basic metabolic panels should typically report within 2 to 4 hours of sample receipt, while specialized tests such as hormone panels or send-out molecular tests can reasonably take 24 to 72 hours. Benchmarking against your own test category, not a single lab-wide number, gives a fairer picture.
How do labs structure TAT SLA agreements with hospital clients?
Hospital SLAs usually specify a maximum TAT per test category, penalty clauses for repeated breaches, and escalation contacts for critical or STAT results. Labs that can show real-time TAT dashboards during contract negotiations have a stronger position, since hospitals increasingly want proof of consistent performance, not just a promised number.
What is root cause analysis and how does it apply to TAT delays?
Root cause analysis means tracing a delayed report back through pre-analytical, analytical, and post-analytical stages to find exactly where time was lost, rather than assuming it was the analyzer. Common culprits include courier delays, repeat testing due to sample quality issues, and reports sitting in a pathologist’s queue for signoff.
How does TAT performance affect a lab’s reimbursement from insurance or hospital contracts?
Many hospital and insurance panel contracts tie payment terms or preferred-vendor status to documented TAT compliance, and repeated breaches can trigger financial penalties or contract termination. Labs that consistently hit their committed TAT also tend to win a larger share of a hospital’s total test volume over time.
What STAT test turnaround time should emergency departments expect from a lab?
Critical STAT tests like troponin, potassium, or glucose for emergency cases should typically report within 30 to 60 minutes of sample receipt, since delays directly affect clinical decisions. Labs supporting ER departments usually set up a dedicated STAT lane with priority processing separate from the routine test queue.
How does real-time TAT tracking in a LIMS help labs meet SLA targets?
CrelioHealth flags samples approaching their TAT deadline directly on the dashboard, so technicians and pathologists can prioritize before a breach happens instead of discovering it after the report is late. Labs get historical TAT analytics by test and department, making it easier to negotiate realistic SLAs with hospital clients.
How do you calculate turnaround time in a laboratory?
Subtract the start timestamp, usually registration or collection, from the report delivery timestamp. Do this for every sample, then summarize by test using the median and the 90th percentile. A CBC collected at 08:10 and delivered at 09:55 has a TAT of 105 minutes.
Should expected TAT use the average or the median?
Neither on its own. The average is distorted by a few very slow samples, and the median shows only the typical wait. Set expected TAT near the 90th percentile of your current performance, then track median TAT to see everyday improvement.

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