Dr. Anil Savaliya, Owner and pathologist at Arpan Diagnostics Centre, Rajkot, shares how CrelioHealth lab interfaces make an extraordinary difference in their daily yet complex workflows with unmatched features like flags and alerts.
Managing high testing volumes in a diagnostic lab is never just about speed; it’s about maintaining accuracy while ensuring smooth workflows across teams. At Arpan Diagnostic Centre LLP, a NABL-accredited lab with over 21 years of experience, this balance became increasingly difficult during routine hematology testing. While the lab had the right infrastructure and expertise in place, certain manual processes were slowing things down.
About Arpan Diagnostic Centre
Arpan Diagnostic Centre LLP is a well-established diagnostic laboratory known for its practical, fast, and accurate approach to diagnostics. With expertise in different areas of Pathology, Histopathology, Microbiology, and operations across multiple branches and collection centers, the lab has consistently focused on delivering reliable diagnostic services at scale.
As an NABL-accredited laboratory, quality and accuracy are deeply embedded in its processes. The team continuously invests in advanced equipment and modern methodologies to improve patient outcomes and operational efficiency.
The Challenge: Manual Oversight Slowing Down Workflows
One of the biggest challenges at Arpan Diagnostic Centre was using a manual approach to handle analyzer flags, check QC errors, verify results and more; further leading to potential discrepancies in operations and reporting errors. Additionally, as testing volumes increased, the team began to notice small inefficiencies adding up.
Constant Dependence on Analyzer Screens
While testing, technologists had to repeatedly check the analyzer screen for flags and alerts.
This created a pattern of:
- Frequent interruptions in workflow
- Increased dependency on manual monitoring
- Possibility of missing critical flags during busy hours
More Manual Work Than Necessary
In certain cases, like low platelet counts or platelet clumping required manual verification through slide examination.
But without anomaly flags being visible in the reporting system:
- Teams spent extra time cross-checking results
- Manual verification became more frequent than needed
- Reporting timelines started stretching
Workflow Breaks and Delays
The back-and-forth between systems led to:
- Slower reporting
- Increased workload on staff
- Reduced efficiency in handling higher sample volumes
Why CrelioHealth Analyzer Interfacing Became Essential
To minimize manual efforts that lead gaps and inefficiencies throughout operations and prevent quality issues and reporting errors, Dr. Anil Savaliya and his team believed analyzer interfacing wasn’t just a technical upgrade, it was a workflow necessity.
The need was clear to bring analyzer intelligence into the reporting workflow itself to overcome frequent quality issues. This need prompted Arpan Diagnostic Centre to leverage CrelioHealth lab interfaces & LIMS.
With CrelioHealth LIMS, the goal was simple:
- Eliminate manual data checks
- Automate result and flag transfer
- Reduce dependency on physical monitoring
- Improve overall reporting efficiency
By enabling direct data flow from analyzer to LIMS, the lab could move towards a more streamlined, error-free process.
The Solution: Bringing Flags Directly into LIMS
Arpan Diagnostic Centre implemented the Sysmex XN-series analyzer, interfacing with CrelioHealth LIMS, ensuring that flags and test results move together into the system. This small shift made a big difference.
“Even normal interfacing is useful, but transferring analyzer flags along with test data makes the integration extraordinary.”
— Dr. Anil Savaliya, Owner & Pathologist at Arpan Diagnostic Centre
Post analyzer interfacing, Dr. Anil Savaliya shared how CrelioHealth transformed operations management for pathologists and end-customers effectively.
The CrelioHealth Transformation
Flags Now Travel with Results
Every analyzer flag, whether it’s an abnormal value, warning, or QC alert, is now automatically visible within the LIMS reporting screen. Lab technicians no longer need to check the analyzer separately.
Everything in One Place
From key insights to schedule reminders, pathologists can now view Test results, Analyzer flags, and QC indicators all in a single interface.
Access from Anywhere
With cloud access to LIMS, reports and flags can be reviewed without being physically present near the analyzer, making workflows more flexible.
The CrelioHealth Impact
The impact was immediate and measurable:
- 90% reduction in reporting errors
- 50% reduction in turnaround time (TAT)
- 30% faster sample analysis
- Remote report review and authorization
From Slower Management To Seamless Daily Operations
The impact of flag interfacing was felt almost immediately across the lab’s day-to-day operations.
“The flag interfacing helps us analyze results directly within LIMS without checking the analyzer every time. Reporting is faster, workload is easier to manage, and we do not miss any flags during analysis.”
— Dr. Anil Savaliya
Faster, More Confident Analysis
With flags visible alongside results, the team could quickly identify abnormal cases and act on them without delays.
Fewer Interruptions
Technologists no longer needed to move back and forth between systems, allowing them to stay focused on testing workflows.
Smarter Use of Manual Verification
Flags now help determine exactly which samples need manual review, instead of applying it broadly.
A Practical Example: Platelet Alerts
Dr. Anil Savaliya shared a practical example of how CrelioHealth LIMS interfacing made a massive difference in Hematology workflows.
In cases of low platelet counts, analyzer flags like platelet clumping play a crucial role. Earlier teams had to manually confirm these alerts and slide verification was often repeated.
After implementing analyzer interfacing, flags are instantly visible in LIMS, while manual verification is done only when required. This reduces unnecessary effort while ensuring accuracy.
The Results: Clear, Measurable Improvements
Once the system was in place, Dr. Savaliya and his team began to see significant improvements across key performance areas.
Beyond Efficiency: Flexibility for Pathologists
One of the most appreciated benefits was the ability to review and sign reports remotely.
“We can review and sign reports remotely, which makes reporting much more flexible.”
— Dr. Anil Savaliya
This added flexibility means:
- Faster report approvals
- Better time management for pathologists
- Reduced dependency on physical presence
Clinical Impact At Arpan Diagnostics: Better Decision-Making
While operational improvements were significant, the clinical benefits were equally important.
With real-time flag visibility, pathologists now have:
- Immediate access to abnormal indicators
- Faster decision-making capability
- Better prioritization of critical samples
- Reduced chances of missing discrepancies
This leads to more reliable diagnostics and improved patient outcomes.
Key Takeaways
For Arpan Diagnostic Centre, integrating analyzer flags into the LIMS workflow was not just an upgrade; it was a shift towards smarter diagnostics.
With CrelioHealth LIMS, the lab was able to:
- Automate quality checks through flag integration
- Speed up reporting without compromising accuracy
- Reduce manual workload significantly
- Improve visibility and control across workflows
Today, their hematology and other complex testing processes are faster, more accurate, and far more efficient. Most importantly, the team can focus less on managing systems and more on delivering better diagnostic care.
