The team was discussing how to go about the outline for a specific topic. Suddenly, a team member said we were expanding rapidly. We attended AACC in July, Medlab Asia in August, etc. In 2023, we attended and sponsored many conferences in the USA, UAE, and UK. We realized our big move in 2023 was expanding internationally into the USA and Europe.
CrelioHealth is more than just a place for serious business discussions; it’s a hub for diverse conversations that have fueled our evolution over the past ten years. From creating high-end Laboratory Information Management Systems (LIMS) for diagnostic labs, we’ve grown to offer comprehensive solutions that streamline every aspect of lab operations, marking a significant milestone in our journey.
At CrelioHealth, we know that despite a decade of progress, we’re only scratching the surface of the diagnostics and healthcare industry. Our CEO, Abhimanyu, always says, “Make it easy for our clients.” So, let’s reflect on what we’ve accomplished this year in terms of connecting with our clients and enabling them to unleash their potential in the business.
Let’s get to the quantitative aspect of the year first, and then we shall move toward other significant things.
Taking you through the year’s highlights
In the past year, we extended our services to approximately 330 cities across the globe. Our global footprint expanded to include countries such as the US and those in Europe.
Our achievements speak volumes about our growth and reach. We successfully onboarded new centers, encompassing a network of billing and collection centers and processing hubs. Our services now span 330 cities in multiple countries, reflecting our commitment to a widespread global presence.
The pivot towards online transactions was evident, with a staggering 6,260,120 transactions completed through online payment gateways. Moreover, our platform witnessed a significant uptake by healthcare practitioners actively utilizing our services. Notably, in 2023, we facilitated transactions for physicians and practitioners, emphasizing our platform’s pivotal role in healthcare ecosystems.
Furthermore, our interactions extended to a diverse spectrum, engaging with multiple entities, including corporates, insurance companies, TPAs, and hospitals. This robust connectivity underscores our dedication to catering to a broad spectrum of healthcare stakeholders. Reflecting on this remarkable year, these milestones encourage us to continue pushing boundaries and enhancing our impact in the healthcare industry.
These quantifiable data are not just numbers but show the dedication with which the team has worked relentlessly to deliver what you want. CrelioHealth offers a complete suite for diagnostic laboratories CrelioHealth LIMS, Inventory Software, Patient Engagement Software, and PACS with Radiology Reporting & DiCOM Support from CrelioHealth. Let’s see the latest updates that make our solutions the highest-rated.
CrelioHealth Updates: Streamlining Lab Management with a Unified Approach
We have made significant updates to make each feature work seamlessly. Our updates, enhancements, or changes come from the ideology that you should always have a hassle-free solution.
The operations in a lab shouldn’t come to a stop. Therefore, here is an overview of our major updates.
Tox Reporting System Release
We just launched a suite for precise toxicology testing. It encompasses features such as noting prescribed drugs during booking, confirmation orders by prescribing doctors, validity testing of collected urine, drug screening and confirmation, comprehensive result summaries, historical data of positive results, and a pre-loaded drug master list. The system aims to significantly improve the usability and accuracy of toxicology testing in labs. Click here to see it in action.
Home Collections Enhancement
This upgrade revolutionizes the Home Collections feature, catering to lab managers, the booking team, and phlebotomists. It introduces improved navigation, detailed views, and streamlined management for home collection bookings. The focus is on user-friendliness and efficient booking handling. Check out the demo here.
Attachment Handling Streamlining
Our system now simplifies the handling of patient-related attachments. It allows effortless viewing without downloading, easy uploading via the camera, and seamless downloading for offline use or sharing. This upgrade significantly reduces file management hassle and saves time.
Patient Portal & App Revamp
The revamped Patient Portal & App prioritizes user experience and lab branding. It offers a seamless patient experience while enhancing lab visibility through white-labeling capabilities. This update aims to create a unified, user-friendly platform for patients and lab management.
Operations Dashboard Enhancements
Get intuitive drill-down views, detailed pages, informative summary views, and audit trails. Bug fixes and enhancements across the dashboard ensure a smoother and more reliable user experience.
New Finance Dashboard Feature
Our latest addition offers a comprehensive overview of a lab’s financial health. It includes sections for Revenue, Collections, and Exceptions, providing insights into revenue sources, cash flow tracking, and identification of financial irregularities. Additionally, this feature will assist labs in making informed financial decisions and managing finances effectively.
To know more about our updates and releases, we have a dedicated portal. Visit CrelioHealth releases. The updates are not just limited to CrelioHealth solutions. To refine your experience further, we have updated our website. The following section will walk you through our changes to the CrelioHealth website.
Key Website Updates of 2023
Implementations Page
Implementing LIMS with CrelioHealth is hassle-free. With a decade of expertise in labs worldwide, our flexible solutions adapt to your unique needs. We’ve successfully implemented 2500+ systems globally, ensuring 98% on-time delivery. Our three-step process – Plan, Implement, and Go-Live – guarantees a smooth transition. Discover more on our Implementation Page today!
Resources Page
Our latest addition to the website is a key resource repository. This page has everything you need for your journey with CrelioHealth: demos to show you how things work and informative brochures that provide in-depth insights into our offerings and services. Benefit from expert reviews that offer guidance and perspectives to steer you in the right direction. Stay organized with our collection of report formats, tailored to streamline your experience. Whatever you need on your CrelioHealth product journey, you’ll find it right here in our resource repository. It’s your one-stop destination for empowerment and efficiency and more to explore!
Integrations Page
One of our significant milestones this year was the addition of a dedicated Integrations page to our website. We recognize the challenges that diagnostic systems often face in integrating multiple systems – a common pain point in the industry. With numerous pieces of equipment and systems requiring seamless coordination, achieving streamlined operations can be a complex task. Recognizing the importance of smooth integrations, we aimed to empower labs in reducing Turnaround Time (TAT) and ensuring all lab systems operate like clockwork. Transparency is crucial, and to address this need, we introduced a comprehensive Integrations page.
The integrations page provides a detailed list of software and device integrations, covering areas such as EHR, Middleware, billing and claims tools, PACS, Fax, and more, extending to devices like Abbott ARCHITECT i1000, Abbott AMS, Roche Cobas 8000, Biorad CFX, and many others. Notably, labs seeking integration clarity can explore this resource, and for any additional system or device integration requirements, a simple request drop is all it takes – our team will be in touch. As we conclude this year, we invite you to visit our Integrations page for a deeper insight into how we can enhance your lab’s operational efficiency.
Comprehensive Ecosystem for Transforming Diagnostics, Management, and Patient Journey
Discover a simplified approach to understanding our expanding solutions at CrelioHealth. We recognize that navigating through a myriad of information can be overwhelming, so we’ve streamlined it for you. Our Solutions section is your tailored guide, offering clarity on how our offerings can optimize specific aspects of your requirements.
We bring precision to Hematology, Blood Chemistry, Toxicology, Anatomical, Radiology, and Molecular diagnostics. For B2B Lab Management, our solutions provide seamless coordination, ensuring efficiency in multi-location labs. Experience the convenience of Home Collection through our tailored approach, while our focus on Patient Experience enhances interactions at every touchpoint. The Provider Portal extends accessibility and collaboration.
Our solutions cater to diverse lab types, including Physician Office Labs, hospital-based Labs, and Direct-to-Consumer (D2C) Labs. Delve into the specialized world of Crelio Medical Inventory Software, which is designed to streamline processes and enhance inventory management. Our commitment is to simplify, optimize, and empower your journey, making CrelioHealth your trusted partner in healthcare solutions. Explore the simplicity of our Solutions section today for an in-depth look at how we can support your unique needs.
As our online presence evolved with dynamic website changes and additions, our commitment to global engagement materialized through a series of impactful events where CrelioHealth left an indelible mark, garnering reviews and ratings from professionals worldwide.
CrelioHealth’s Worldwide Events and Reviews Showcase
Every interaction is an opportunity to create lasting impressions and forge meaningful connections. At CrelioHealth, our dedication to global expansion in 2023 was more than just a strategic move; it was a commitment to engaging with professionals worldwide and transcending geographical boundaries. As the VP of Sales, Niraj Desai and Abhimanyu (CEO) led the charge, attending and sponsoring a series of prestigious global events.
From the American Association for Clinical Chemistry (AACC) in Anaheim, CA, to the Medlab Asia in Bangkok, Lab Director’s Summit in Orlando, Florida, IBMS in Birmingham, UK, to the KSA Global Health Exhibition in Riyadh, and the AACC Middle East in Dubai, our presence spanned continents. We attended the CAP Annual Meeting in Chicago, IL, and the Association for Molecular Pathology (AMP) event in Salt Lake City, Utah.
As we immersed ourselves in these gatherings, we didn’t just showcase our commitment to advancing healthcare solutions; we engaged in meaningful dialogue, exchanged insights, and fostered connections with professionals from various cadres. In addition, it was a whirlwind of recognition, feedback, and heartfelt conversations. Each event became a stage for CrelioHealth to shine, reinforcing our belief that every connection made is a step toward improving healthcare.
Celebrating Client Success
On G2.com, a leading business software and services review platform, we’ve proudly earned the titles of “Momentum Leader Winter 2024,” “Americas High Performer 2024,” and the “Fastest Implementation” award. Moreover, what makes these accolades even more special? They come straight from our partners globally.
The rating we have on Google is not just a simple number. It’s more than that. It’s a reflection of our clients’ success stories. These are genuine and authentic feedback that our clients have generously shared, despite their busy schedules. We are grateful for their trust and kind words, which make these recognitions shine even brighter.
An outstanding 4.8-star rating on Software Suggest, one of the largest platforms for software reviews, is a significant accomplishment attributed to our amazing team’s hard work and dedication.
Here’s a small note of thanks to our clients and partners. Your success stories inspire us to keep striving for excellence, and we are excited to continue our journey together. Your reviews, feedback, and suggestions are invaluable to us and guide our focus on the future. We are committed to providing innovative and intelligent solutions. Thank you for being a part of the CrelioHealth.
CrelioHealth is Committed to Innovative and Smarter Solutions Worldwide
In 2023, CrelioHealth laid the crucial groundwork for our ambitious global expansion initiatives. Also, the resounding confidence we received from our esteemed partners, who have embraced and benefited from our innovative solutions, has become the cornerstone of our renewed focus. Also, this groundswell of support has invigorated our commitment to meet and exceed the expectations of our growing global community.
In order to expand globally, we have put a lot of effort into improving our customer support. We understand that our partners have different needs in various parts of the world, so we have strengthened our support system to ensure we can interact with them flawlessly and resolve any issues quickly. Our strong commitment to customer satisfaction reflects our determination to provide unmatched service as we expand our business across borders.
We are constantly updating our products as part of our commitment to providing superior services. Also, by staying in tune with technological advancements, we aim to provide solutions that are not only cutting-edge but also adaptable to the evolving needs of diagnostic labs. Our commitment to improving lab management and diagnostic processes is reflected in our plans to introduce Artificial Intelligence (AI) capabilities in the coming months.
Our latest offering brings a host of benefits that promise to redefine the way labs operate. With just a click, witness the magic of instant insights, gaining a bird’s eye view of your lab’s financial performance in mere seconds. Our AI effortlessly identifies exceptions, empowering you to stay ahead of the curve and make swift decisions in the face of anomalies. Moreover, actionable insights are now at your fingertips, enabling you to make strategic decisions on the fly and optimize resources with confidence.
This deployment represents a milestone in our commitment to ushering in a new era of efficiency and intelligence in lab management.
From Then to Now, & Onward
As we wrap up our year in review, we want to express heartfelt gratitude to our clients, partners, and the incredible team that has supported and believed in CrelioHealth. Your trust fuels our commitment to constant improvement and innovation.
From the additions and changes to our website, regular product updates, and our global presence at events, to the valuable reviews and feedback from our clients – it’s the complete package showcasing our dedication to your success. We’ve been working hard to create an ecosystem tailored for diagnostic labs, and we’re excited about what’s in store.
Grow Your Lab Business Towards Success
