For CrelioHealth, 2022 was a year of innovation and growth.
COVID-19 was at its peak at the beginning of the year and later subsided, which caused a drastic change in the healthcare diagnostics space worldwide. This change impacted CrelioHealth’s growth and research-based innovations too.
Here’s a walkthrough of the year –
Last year, we catered our services to around 600 cities worldwide. Our presence worldwide grew to countries such as the US, UK, India, UAE, South Africa, South East Asia, etc.
The year saw growing product capabilities on a business scale. With regard to these upgrades, we stand as the only cloud-based (SaaS) solution worldwide that is specific to automating the medical diagnostics ecosystem.
A complete package – CrelioHealth LIMS, Crelio Inventory Software, Crelio Patient Engagement Software & CrelioHealth PACS With Radiology Reporting & DiCOM Support
Last year, we delivered more than 95M Radiology & Diagnostics Reports online to 27M patients worldwide.
Around 3305744 healthcare practitioners leverage our secure platform in 600+ cities globally. 155K+ transactions, i.e., 310% more than the previous year.
Doctors & Physicians
In 2022, about 3305744 unique physicians, clinicians, and other medical providers transacted on our platform. With a secure referral, CC, and phlebo login, they could access the platform hassle-free.
172K doctors from the above switched to online logins, which helped them deliver a faster and more seamless experience to their patients. With secure and remote access, they leveraged automated patient communication, auto-dispatch, and online report delivery through the Omni channel to offer a better & faster service to their patients seeking aid.
Organizations
About a total of 216470 Hospitals, Corporates, Insurance Companies & TPAs transacted in 2022; from which, 18,473 were transacted fully online.
New Features & Software Updates
We made some major innovations in our software products last year. They were dedicated to building product capabilities, modules, and solutions that focused on complex business use cases. We also enhanced a few minor areas, making the solutions more flexible and navigation-friendly with a faster loading time.
CrelioHealth For Diagnostics Updates
Last year, CrelioHealth LIMS upgrades were targeted at the business administration and operational ends of the lab business.
Here are the top updates we launched for LIMS last year –
- Dynamic Finance Reports
- Multi-Center Test Masters
- Report Resend
- Branches
- Operations Dashboard
- Mobile App
- Marketing Management 2.0
Crelio Inventory Upgrades
From adding mobility to the management of inventory stocks, the approval process, and auditing to developing workflows for warehouse management, Crelio Inventory saw the following major updates last year.
The upgrades include
- Inventory App
- Multi-Layer Approval Management
- Inventory Ledger
- Inventory Quality Control
- Warehouse & Rack System Management
- Vendor Ledger
Crelio Patient Engagement Enhancements & Software Launches
Crelio Patient Engagement saw major product redesigns and additions in 2022. They were primarily focused on improving the overall order management experience for laboratory staff as well as patients. These involved various management, tracking, and branding solutions.
The feature launches & upgrades are-
- CRM Store
- Kit Management WhiteLabeling
- Self Registration
- Home Collection Upgrades
- Complete Order Management
- Phlebo App
Security & Compliance
Our SaaS product not only claims to offer security and encrypted data services but also complies with the top security standards. CrelioHealth Complies with Major International Data Security Standards: HIPAA, SOC II, GDPR, and ISO/IEC 27001:2013.
Here’s a short overview of what each compliance certificate indicates for your business.
HIPAA
HIPAA (Health Insurance Portability and Accountability Act) is a US-based law that sets national standards for protecting the privacy and security of individuals’ health information.
SOC 2
SOC 2 (System and Organization Controls) is a security and privacy audit that evaluates a service provider’s control over information and system security.
GDPR
GDPR (General Data Protection Regulation) is a European Union regulation for the protection of personal data and privacy for all individuals within the EU.
ISO 27001:2013
ISO 27001:2013 is an international standard for information security management, outlining best practices for ensuring the confidentiality, integrity, and availability of sensitive information.
Compliance With Ayushman Bharat Digital Health Mission (ABDM)
CrelioHealth is compliant with the Ayushman Bharat Digital Mission. ABDM is a prominent project under the National Health Authority, Government Of India (NHA | GOI) launched under the Ayushman Bharat PM Yojna by the Honorable Prime Minister Of India.
By being compliant with ABDM, CrelioHealth enables labs to register their facility on the ABDM portal through our platform, eliminating a long process.
The platform also facilitates your patients’ creation of secure health IDs on the portal, all hassle-free. It also helps them secure their past health records and share them with a provider over the portal through consent-based access only.
Customer Ratings & Badges
In 2022, we received a total of 400+ reviews from our customers on G2, Google, Capterra, and SoftwareSuggest.
The average rating for the reviews was 4.7/5, resulting in 2040 happy customers in 2022.
Patients
2022 saw a rapid change in patient expectations, where online registrations, online payments, and receiving reports by email were most preferable. Last year’s highlights included transforming patients’ experiences and building new opportunities for patients to engage and stay connected with the medical centers, effortlessly.
We aimed at simplifying the patient’s journey with the lab by introducing features such as end-to-end & online order management, home visit tracking, booking orders via an integrated website store, and many more solutions.
As a result, we delivered more than 31M lab, diagnostics & radiology reports to about 27M patients worldwide in 2022.
And we plan on continuing the chase to meet the growing patient and industry expectations, building smarter, seamless solutions with secure accessibility for providers and patients, and much more, as we move ahead.
CrelioHealth thanks every one of you for your support & gratitude in our journey to enhance healthcare delivery, services, and experience.
