2024’s first quarter was quite a success on the product front as we launched many new features across all product verticals. All new features, updates, and a few enhancements focused on improving medical lab operations, finance management, business operations, inventory management, patient management, and radiology lab management.
Explore the blog ahead to understand the importance of each release and its valuable benefits for your laboratory business.
Follow the links to know the updates in detail
- Star Updates For The Quarter: New Features For Toxicology Labs
- Easing Lab Management: New Features In Lab Operations
- New Features Launched For Effective Finance & Business Management
- New Updates Dedicated To Patient Management
- New Feature Releases In PACS
- Updates For Efficient Inventory Management
- Updates To Elevate Patient Engagement In CRM
- Significant Product Enhancements
Star Updates For The Quarter: New Features For Toxicology Labs
1. Toxicology Outsourcing: Enabling Transparency
Importance:
To begin with, we made a significant upgrade to the outsourcing feature to support toxicology. This feature allows you to seamlessly transfer default drugs from billing, including screening and confirmation, into outsourced test reports at the processing center. With the “outsourced” tag, lab personnel at the processing center can easily identify these drugs in real-time. The real-time accessibility eases run-time adjustments by adding or removing additional drugs as needed. This update can empower you to streamline outsourcing for labs handling toxicology reports.
Key Takeaways and Benefits:
- Enhanced toxicology reporting experience for outsourced samples.
- Reduced manual efforts at outsourcing
- Streamlined outsourcing processes
- Improved Efficiency, TAT, and resources.
- Clarity and transparency in data improve testing accuracy.
- Reliable, flexible, and adaptable approach to handling requirement changes.
2. Toxicology Reflex Testing
Importance:
The toxicology reflex testing feature can represent a significant advancement in the field of toxicology testing, offering a streamlined approach to improving accuracy and efficiency.
This feature offers two powerful functionalities:
- Screening Reflex: Automatically add positive screening drugs for confirmation testing, ensuring comprehensive analysis and accurate substance detection.
- Prescription Reflex: Include all prescribed drugs for confirmation testing, simplifying the process and providing thorough examination for precise insights.
With Toxicology Reflex Testing, you can deliver more informed decisions for patient care.
Key Takeaways and Benefits:
- Enhanced accuracy with comprehensive analysis and minimal risk of false negatives
- Improve efficiency with reduced manual intervention and time for healthcare professionals
- Comprehensive analysis and thorough examination of substance.
- Process automation simplifies testing, eliminates the need for manual identification, and reduces the likelihood of oversight.
Easing Lab Management: New Features In Lab Operations
1. Reflex Testing
Importance:
Further, we also introduced the Reflex Testing Feature for Lab Operations! This feature has the capability to automate the ordering of additional tests based on primary test results. Configure your reflex testing criteria effortlessly, and let our system handle the process automatically based on machine results sent via interfacing. Upgrade now and discover the future of diagnostic testing with Reflex Testing!
To configure, simply navigate to Reflex Testing Configuration in the new Profile and Report Management section.
Key Takeaways and Benefits:
- Reduce manual intervention and manual errors and save time for healthcare professionals.
- Auto-trigger follow-up tests and make quicker decisions to improve patient care.
- Reduce risk of oversight.
- Enhance diagnostic accuracy.
- Customize the feature to your lab’s specific needs effortlessly.
Explore the demo here (https://www.youtube.com/watch?v=DYJ1NHRoT_Q)
2. Update Medical History from Accession
Importance:
This newly introduced feature in the accession module allows accessioning staff to effortlessly update patient medical history and allergies and attach files—all from the Clinical Info Modal. Accessible for both labs and CC logins, this streamlined feature elevates efficiency and ensures no details are missed during registration.
Key Takeaways and Benefits:
- Streamline the registration process
- Reduce the time required to input essential patient information
- Ensures that patient records are comprehensive and up-to-date
- Promote better collaboration between different departments and ensure seamless communication of patient information.
- Make more informed decisions and provide better quality care to patients.
3. Delete Feature in Storage Management
Importance:
Next, we introduced the delete process features to improve the file management experience by providing users with convenient options to manage their files effectively.
The feature has two functionalities:
- Delete Files: Effortlessly declutter your storage by deleting files directly within the tool.
- Restore from Bin: Accidentally deleted a file? No worries! Recover files without hassle from the Bin within 30 days of deletion.
Try our Storage Management feature here: admin/storage-management/files
Key Takeaways and Benefits:
- Eliminate the need for external file management processes.
- Get convenient and hassle-free recovery
- Saves time & effort for users that would otherwise be spent navigating through complex file management systems.
- Maintain a more organized file system leading to better workflow efficiency.
- Mitigate the risk of permanent data loss using the restore function and maintain data integrity.
- More intuitive, user-friendly, and accessible approach to file management for all users
4. New TAT Analytics Dashboard
Importance:
The all-new redesigned TAT analytics dashboard offers a more convenient and user-friendly interface for analyzing Turnaround Time (TAT). It is simpler than ever, with improved ease of use and expanded information availability.
Explore it now under Operations > TAT Analytics.
Key takeaways & Benefits:
- Simpler and more intuitive interface that is easy to access, understand, and analyze.
- Gain deeper insights into TAT metrics and performance evaluation with expanded information availability
- Facilitate more efficient operations management with a comprehensive view of TAT metrics to identify bottlenecks and optimize workflows.
- Streamline navigation to promote better usage of the feature across the organization.
5. Customize Sample Accession Views As Per Your Use Case
Importance:
Furthermore, the new release grants you a customizable sample accession view that suits your business model, use case, or a specific scenario. The new feature has a ‘filter and view’ functionality to view the dates of your samples in the way most suitable to your lab.
Key Takeaways and Benefits:
- Tailored workflow to match their unique lab requirements.
- Improved visibility for better decision-making.
New Features For Effective Finance & Business Management
1. Credit Card Payment Integration
Importance:
The exciting new credit card payment integration feature streamlines your transactions. The feature introduces you to credit card payments via the Stripe platform. Enjoy a secure, efficient, and user-friendly experience at patient registration, billing, and prepaid B2B transactions.
Stay tuned for postpaid B2B transactions coming soon!
Key Takeaways & Benefits:
- Offer convenient payment options at registration, billing and prepaid B2B transactions.
- The integration with the Stripe platform ensures secure credit card payments, safeguarding sensitive financial information.
- Fast and efficient payment options for all stakeholders
2. Introducing Language Preferences For Lab Users: Org/Client, Doctors And Marketing Logins
Importance:
Ease the lab experience for all your users by easily setting & mapping default language as per individual preferences. Offer the advantage of this feature through logins to your organizations, clients, clinicians, doctors, and marketing staff. Set language from their respective configuration settings.
Key Takeaways & Benefits:
- More accessibility to users from diverse linguistic backgrounds ensures that language barriers do not impede workflow efficiency.
- Configurable, more personalized, and user-friendly experience.
- Users can navigate and interact with the system in their preferred language, reducing confusion and errors.
- Language comfort leads to faster task completion and increased productivity.
- The flexible feature accommodates the diverse needs of different user groups within a network.
- Simplified configuration for users of any type or level
3. New User Management Settings for Multi-Centre and Branch Logins
Importance:
Welcome to faster and more efficient user management in your lab business. Our redesigned user management settings for multi-center and branches offer the following functionalities –
- Center & Branch User Management: Improved user experience to add multi-center and branch logins
- Predefined User Profiles: Automatically assign settings based on your selection, streamlining setup.
- Streamlined User Management: Access all user-related actions from a single menu, including viewing user lists, adding new users, copying existing users, and identifying inactive users based on their last activity.
- User-Centric Enhancements: Gain better control with module-wise settings summaries, simplified terms, and tooltips for improved understanding, and group similar settings for a more intuitive experience.
New Updates For Dedicated To Patient Management
1. View Patient History On the Report Entry Screen
Importance:
This new feature allows doctors to access patient history, including previous values and parameter trends, directly on the report entry screen. The feature empowers them to make more informed decisions and take appropriate actions.
To explore this, simply navigate to the completed/partially signed/signed reports on the waiting list.
Key Takeaways and Benefits:
- Relevant information at the fingertips assists in making informed decisions.
- Facilitates doctors to make more informed decisions regarding diagnosis, treatment, and patient management
- Saves time for doctors, reducing the need to switch between different screens or systems to gather information.
- Enhanced patient safety by identifying trends, patterns, and anomalies in patient data, allowing doctors to detect potential issues or complications early and take proactive measures.
2. Interactive Banner for White-Labelled Patient Portals
Importance:
Our next feature focuses on driving more patient engagement. It allows you to link the patient portal banner to promotions or sign-up forms. Just a click on a dedicated interactive banner can lead patients to the necessary information they are seeking on the portal.
Configure your patient portal from https://livehealth.solutions/crm/dashboard/#/settings/subdomains
Key Takeaways and Benefits:
- Increase patient engagement by providing direct access to relevant content or offers.
- Easy approach to highlighting promotions, announcements, or important forms.
- Increase patient participation and response rates.
3. Instant updates with Push Notifications on the IOS Patient App
Importance:
Streamlined communication and real-time updates with our IOS Patient App’s Push Notifications Feature! Empowering labs to drive patient engagement to new heights. Patients can stay effortlessly connected to their healthcare journey with concise alerts for reports, appointments, payments, etc.
Key Takeaways and Benefits:
- Communicate with patients in real-time
- Keep patients informed and connected to their healthcare journey
- Empower patients to take an active role in managing their health and treatment plans.
- Concise alerts for various events such as report availability, appointment reminders, and payment notifications, enhancing convenience and reducing the risk of missed appointments or important updates.
- Reduce the need for manual communication methods such as phone calls or emails.
- Reach a large number of patients simultaneously with minimal effort.
- Improve experience, increase retention, and foster long-term relationships with your patients.
PACS Feature Releases
1. Default Images in Report Grid
Importance:
Streamline your radiology reporting process today! Introducing Default Images in Report Grid, where you can set default images in the grid while creating or editing reports to save time. The feature saves the trouble of uploading the same image repeatedly.
Key Takeaways and Benefits:
- Enable streamlined and time-saving reporting process.
- Eliminate the process of searching for and uploading images individually for each report.
- A standardized image that can be easily applied to multiple reports, maintaining a cohesive and professional appearance.
- Reduce the risk of errors or discrepancies that may occur when manually selecting and uploading images for each report, enhancing accuracy and reliability.
- Simplify the reporting process and reduce user effort, leading to higher user satisfaction and better experience.
- More flexibility to customize Default Images according to their preferences, ensuring that the images selected align with the specific requirements or branding guidelines of their organization.
2. Critical Callout
Importance:
As the name suggests, Critical Callout is a new feature that offers users the ability to promptly notify concerned authorities about critical results identified in reports. Whether it’s physicians, referrals, or organizations, users can now ensure that critical information is communicated promptly. This enables informed decision-making for patient care without making any room for delays. Upgrade now to streamline critical result management and enhance communication efficiency.
Key Takeaways and Benefits:
- Timely communication with relevant parties fosters better collaboration in patient care.
- Improved patient care and safety.
- Streamlined critical result management and enhanced communication efficiency to save time and resources
- Risk reduction by promptly taking appropriate measures to address critical findings.
- Physicians or referrals can make informed decisions in time, leading to better treatment outcomes.
3. Send DICOM Studies on the Link
Importance:
The feature allows you to share radiology studies with concerned physicians, referrals, and organizations effortlessly via secure links. Recipients can conveniently access and view studies directly in the DICOM viewer, enhancing visibility and collaboration.
Please note: The link will be valid for 7 days. If it expires, users can request the lab to regenerate the link.
Key Takeaways and Benefits:
- Reduces overheads for manual file transfers or physical media like discs, hard drives, pen drives, huge films, etc.
- The convenience of viewing and discussing radiology findings in real time improves collaborative research.
- Enhanced visibility with a detailed examination of imaging data.
- Eliminates the need for additional software installations or downloads.
- Secure and protect patient data and comply with privacy regulations.
- Time-saving access to critical imaging information.
New Features Added For Efficient Inventory Management
1. Introducing Effortless Inventory Transaction Reversal
Importance:
Fixing mistakes is no longer an issue with our inventory management software due to the new transaction reversal feature. The feature focuses on managing stocks accurately. Therefore, with the new update, you can undo manual consumption errors and reverse department-transferred orders using just a few clicks.
Key Functions:
- Fix Manual Consumption Errors: Quickly reverse any mistakes in manual consumption.
- Undo Department Orders: Easily revert transferred order stock as long as no consumption has occurred.
Grant access to authorized users through user management.
Key Takeaways and Benefits:
- Error correction ensures that stock levels are adjusted correctly.
- Maintain accurate stock levels and prevent overstock or stockouts.
- Save time and effort for users and minimize disruptions to operations.
- User-friendly and easy to navigate
- Enhanced inventory control leads to improved operational efficiency.
2. Provided Multiple document attachment support in the inventory
Importance:
This new update supports multiple document attachments! Users can easily attach and view multiple documents in the inventory master, purchase orders, and stock-receiving processes.
Key Takeaways and Benefits:
The new update –
- Streamlines operations by providing easy access to relevant documentation, reducing the time and effort required to retrieve information.
- Promotes collaboration among team members by allowing them to share and access relevant documents within the inventory system, facilitating communication and decision-making.
- Maintaining comprehensive records ensures that all relevant information is documented and easily accessible when needed.
- Eliminates the need for separate document storage systems or manual document management processes, enabling users to manage documents directly within the inventory system.
- Enhances accessibility and reduces the risk of information silos or data fragmentation.
- Ensures that all necessary documentation is readily available and properly maintained within the inventory system.
3. Consume Multiple Inventories Together
Importance:
Here’s introducing a new inventory update to consume multiple inventory items all at once. Here’s what’s new and improved:
- Multiple inventory Selection: Choose and consume multiple items together effortlessly.
- Save Time: Manage daily tasks faster by handling many consumptions at once.
- Simple Process: Enjoy a smoother workflow with this easy-to-use feature.
Key Takeaways and Benefits:
- Save time and effort by allowing users to handle multiple consumptions in a single operation.
- Simplified workflow minimizes the complexity of inventory management tasks.
- Enhanced productivity in inventory management activities, allowing users to focus on other critical tasks.
- User-Friendly Interface
- Enhanced user experience with the inventory management system that facilitates smoother operations.
Updates To Elevate Patient Engagement In CRM
Introducing Shipping Details!
Importance:
We’re thrilled to announce the addition of Shipping Details fields on the Crelio Patient Engagement Orders Page!
This new feature empowers users to monitor shipments within our system effortlessly. These dynamic fields cater to both directions:
- Lab to Patient
- Patient to Lab.
This feature lets users easily track their shipments from our system by entering the AWB Number and selecting the Shipping Partner. They can also conveniently check/update the status of their shipments. With all fields editable, users have the flexibility to make any necessary adjustments to their shipping details in real-time.
Explore this exciting update now in Crelio Patient Engagement → Orders Page → Shipping Details
Key Takeaways and Benefits:
- Track and monitor shipments from the lab to the patient and vice versa.
- Eliminate the need for external tracking tools or platforms.
- Make real-time adjustments to their shipping details, ensuring that shipment information remains accurate and up-to-date.
- Enhanced visibility into the status of shipments
- Improve overall efficiency in shipment management tasks.
- Intuitive and user-friendly interface design.
- Enhanced Control that enables necessary adjustments and updates as needed to ensure smooth and timely delivery.
Introducing Shipping Partner Configuration!
Importance:
Next, the Shipping Partner Configuration is another exciting feature. This update simplifies the setup and management of shipping partners within the system by selecting from a dropdown menu and providing the necessary information. It offers labs the flexibility to make changes to the configuration as needed, ensuring that they can adapt to evolving shipping requirements efficiently.
This enhancement enables users to access real-time status updates of their shipments. The status of shipments will be automatically updated, and users can also make manual edits if necessary.
To explore this new feature, simply navigate to Admin → Account Overview → Center Details. Enjoy the convenience of tailored shipping partner configurations! 🚛
Key Takeaways and Benefits:
- Easy to configure preferred partners with minimal effort.
- Flexible configuration that can be tailored to their specific needs and preferences.
- Efficient management with higher adaptability to changing requirements or circumstances.
- Real-Time status updates ensure access to up-to-date information on the progress of their shipments.
- Automated updates reduce the need for manual intervention and ensure accuracy in tracking.
- Manual edits offer more flexibility and control over shipment management.
Significance Enhancements:
Our software enhancements in the first quarter of 2024 include the following –
- Enhanced Exceptions Tracking in Operations Dashboard
- Finance Dashboard enhancements for the US region
- Report Print Redesigned (fixing some key issues)
- Document Uploads From Store & Promotions
- Enhanced Patient Search and Billing
- Show Only Assigned Reports’ Feature for Doctor Login
Every feature, update, and enhancement adds more value to your day-to-day lab operations, business, and patient management. CrelioHealth aims to contribute to a more efficient and seamless experience for all users and their end customers. We would love to hear your feedback and promise to deliver more amazing features that align with your evolving needs. To know more about our monthly product updates, follow our Crelio Updates page.
CrelioHealth appreciates your constant support!
